On January 31, 2024, significant changes to Sanitary and Phytosanitary (SPS) measures will come into effect, impacting the importation of various goods from the European Union (EU). These changes aim to enhance the protection of human, animal, and plant health, ensuring that imported products meet stringent safety standards. It is crucial for businesses involved in international trade to understand and prepare for these changes to avoid disruptions at the border.

 

Key Changes on January 31, 2024

Health Certification for Medium-Risk Imports:

Animal Products: Medium-risk animal products imported from the EU will require health certification.

Plants and Plant Products: Medium-risk plants and plant products from the EU will also necessitate health certification.

 

Health Certification for High-Risk Food and Feed of Non-Animal Origin:

High-risk food and feed of non-animal origin imported from the EU will now require health certification to ensure compliance with SPS measures.

 

Removal of Pre-Notification Requirements for Low-Risk Plant and Plant Products:

Pre-notification requirements for low-risk plant and plant products from the EU will be eliminated, streamlining the import process for these goods.

3 Things to Help You Prepare for the Changes

Know Your Risk Category:

Utilise online tools provided by authorities to determine the risk category of your commodity, ensuring you are aware of the specific requirements applicable to your imports.

 

Ensure EU Supply Chain Preparedness:

Collaborate with your EU supply chain partners to ensure they are equipped to provide necessary health certificates and phytosanitary certificates for your imports. Stay informed about the requirements and collaborate closely with your suppliers.

 

Submit Pre-Notification in IPAFFS:

Familiarise yourself with the Import of Products, Animals, Food and Feed System (IPAFFS) and be prepared to correctly submit pre-notifications to facilitate smooth customs clearance.

 

Controls and Indicative Checks Based on Risk Categorisation

Controls and indicative checks for goods will be proportionate to their risk category. The implementation of SPS checks will be carried out in two phases, with the first phase beginning on January 31, 2024. The table below outlines the controls and indicative checks for each risk category:


The rate of checks under the Border Operating Model, compared to the current EU regime, is presented in the following table:

 

As the changes to Sanitary and Phytosanitary measures take effect on January 31, 2024, it is imperative for businesses engaged in international trade to stay informed and compliant. Utilise online tools to determine the risk category of your imports, collaborate with your EU supply chain for required certificates, and be prepared to submit pre-notifications accurately. By proactively addressing these changes, businesses can navigate the evolving regulatory landscape and maintain a smooth flow of goods across borders.

For additional guidance and support, refer to the provided resources

Risk Categories Lookup Tool

Government Guidance on Import Risk Categories

For specific inquiries regarding risk categories for plants and plant products or animals and animal products, contact the APHA import team at the provided email addresses. Stay proactive, stay compliant, and ensure a seamless transition into the new SPS measures.

As the holiday season unfolds, we want to extend our most sincere greetings and well wishes to you. We hope that your holidays are brimming with happiness and moments of joy, and you will all enjoy your well-earned time of rest and joyful celebration. 

Stepping into the New Year, we fervently wish for your success, both in significant milestones as well as the small joys that make life truly fulfilling. We are excited about the opportunities that await us and we are anticipating the chance to unveil even more exciting developments in 2024.

 

Onboard autumn 2023

 

Dear readers,

Your forwarding and logistics service provider – Ziegler – is delighted to offer you two new formats within our customer service spectrum: LinkedIn Audio and Ziegler’s Logistics Lounge – your new podcast. We got the ball rolling first in Hamburg – on the subject of customs – and then in Frankfurt, both on selected topics relating to logistics and foreign trade. First-hand information, presented in an entertaining and interactive way – more on this exciting subject in this issue.

Best wishes,

 

Thorsten Witt, CEO
Ziegler Switzerland & Germany

 

Previous editions:

2023
Onboard summer 2023

2022
Onboard autumn 2022

2021
Onboard summer 2021

2020
Onboard, edition autumn/winter 2020
Onboard Spring/Summer 2020

2019
Onboard Winter 2019
Onboard Summer 2019
Onboard Spring 2019

2018
Onboard Winter 2018
Onboard Summer 2018
Onboard Spring 2018

2017
Onboard Winter 2017
Onboard Summer 2017
Onboard Spring 2017

In the fast-paced world of e-commerce, the role of logistics has never been more crucial.
That’s why we compiled this e-book as a fully comprehensive guide to understanding the pivotal role that logistics plays in the success of e-commerce businesses. Whether you’re a small startup or a medium-sized enterprise, the challenges of the industry are numerous. But fear not, for this e-book will show you how to navigate these challenges and how to thrive with the support of your professional logistics partner.

The following guide will explain the critical role of logistics in e-commerce, break down the challenges faced by small and medium-sized e-commerce companies, outline ways to deal with them, and show you how to choose the best logistics partners. 

Enjoy your reading!

In today’s hyperconnected world, the landscape of cyber threats is continuing to evolve at an unprecedented pace. At Ziegler Group, the security and trust of our customers have always been our top priorities. It is with this commitment in mind that we wish to address a recent popular phishing scam that has come to our attention and provide some essential guidelines to ensure your safety online.

 

The Current Threat

Several reports have emerged concerning unsolicited messages being sent through WhatsApp. These messages, which falsely claim affiliation with your partner, request personal and banking information from the recipients under the pretence of providing transport services.

 

Ensuring Your Safety

Always Verify: 

Before sharing any personal or financial details, make sure to confirm the source. Ziegler Group representatives will never ask for your personal or banking details using WhatsApp.

Beware of Spontaneous Communications: 

Always approach sudden requests, especially those asking for personal or financial details, with scepticism. It’s better to double-check than to regret it later.

Regularly Update: 

Ensure that your devices are updated with the latest security patches and software updates. Cyber threats often exploit vulnerabilities in outdated software.

Educate & Share: 

The power of knowledge cannot be understated. Share this advisory with your coworkers, friends, and family. The more informed we are as a community, the harder it is for scammers to succeed.

 

A Commitment to Security

At Ziegler Group, we continuously monitor and assess potential threats, strengthening our security protocols and systems. While we take every measure to ensure our operations are safe, individual vigilance remains the best line of defence against phishing scams.

Should you have any concerns, questions, or need to verify any communication you’ve received from someone claiming to be from Ziegler Group, please reach out to us directly through our official contact channels. 

 

Your safety and trust are paramount to us.

In today’s rapidly evolving global marketplace, the role of technology cannot be overstated, and the freight forwarding industry in the United Kingdom is no exception. With the increasing complexity of supply chains and the demand for faster, more efficient transportation of goods, technology is playing a pivotal role in modernising the freight forwarding sector.

Predictions for the Future

As we move further into the 21st century, several key predictions point to significant changes in the freight forwarding industry in the UK.

Automation and AI Integration
Automation and artificial intelligence will play a central role in streamlining operations. Predictive analytics, machine learning, and robotic process automation will help freight forwarders make more informed decisions and reduce human error. 

Enhanced Visibility
Real-time tracking and visibility of shipments will become the norm. Blockchain and IoT (Internet of Things) technology will be used to create an end-to-end digital trail, enabling stakeholders to monitor the location and status of cargo throughout the supply chain. 

Eco-Friendly Initiatives
The freight industry is under increasing pressure to reduce its environmental footprint. Green technology and innovations, such as electric and autonomous vehicles, will become more prevalent as the industry works towards sustainable logistics solutions. 

Customer-Centric Approach
Freight forwarders will focus on delivering an improved customer experience through user-friendly platforms and digital tools. This shift will necessitate a more personalised and agile approach to meet the diverse needs of clients. 

Collaborative Ecosystems
Industry players will increasingly work together to create interconnected ecosystems. This collaboration can streamline operations, reduce costs, and enhance the overall efficiency of the freight forwarding process. 

Addressing Pain Points in Freight Forwarding

The UK freight forwarding industry faces several pain points, many of which technology can effectively address.

Complex Documentation
Freight forwarding involves a multitude of documents and paperwork, making it a highly administrative process. Automation and digitalisation can significantly reduce the time and effort required for document management. By implementing document management systems it can simplify and expedite the documentation process.

Inefficient Communication
The reliance on traditional communication methods can lead to delays and miscommunication. Technology offers more efficient and real-time communication channels, improving collaboration among stakeholders. Implementing modern communication tools can ensure seamless communication with clients and partners.

Inaccurate Tracking
Without advanced tracking and visibility solutions, it’s challenging to provide customers with accurate information on their shipments. Modern technology can enable precise tracking, reducing uncertainty and improving customer satisfaction. Access to cutting-edge tracking technology ensures that clients have real-time access to the location and status of their shipments.

Risk Management
Freight forwarding is fraught with potential risks, from weather-related delays to geopolitical issues. Advanced analytics and predictive tools can help freight forwarders better anticipate and manage these risks. Conducting risk assessment and mitigation strategies can proactively address potential disruptions.

Lack of Transparency
The lack of transparency in the supply chain can lead to disputes and inefficiencies. Technologies like blockchain can create a transparent and immutable record of all transactions, increasing trust and accountability. The implementation of blockchain technology can enhance transparency and accountability in its operations.

Benefits of Modernisation with Ziegler

The adoption of technology in freight forwarding promises numerous benefits to the industry, its stakeholders, and the wider economy, with Ziegler leading the way:


Ziegler’s modernisation methods, including automation and digitalisation, streamline processes which reduce manual effort and enhance overall efficiency. Tasks that once took days can now be completed in hours, benefiting both us and our clients. By automating routine tasks and eliminating paperwork, we are able to significantly reduce our operational costs. Moreover, better data analytics enable us to optimise routes and reduce fuel consumption, further driving down expenses. Enhanced visibility and communication tools enable us to provide real-time information to our clients. This not only builds trust but also allows us to proactively address issues and concerns, resulting in higher satisfaction amongst our customers. Technology-driven predictive analytics and risk management tools allow us to identify potential issues and take preventive measures, reducing the chances of costly disruptions and disputes. We’re also heavily committed to environmental responsibility through investment in eco-friendly technologies such as electric vehicles and sustainable shipping practices, contributing towards a more sustainable and eco-conscious industry. 

 

Our modernisation methods leverage the wealth of data generated to provide valuable insights for making more informed decisions, optimizing operations, and identifying opportunities for growth. A collaborative approach, which forms a critical part of their modernisation strategy, ensures better coordination and communication among various stakeholders in the supply chain, resulting in a smoother, more efficient movement of goods. Our early adoption of technology and modernisation methods positions us as industry leaders, offering superior services, faster delivery times, and more competitive pricing, attracting a larger client base. The future of UK freight forwarding is intricately tied to modernisation through technology. As the industry continues to evolve, Ziegler are not only embracing technology but leading the way in shaping the industry’s future. The adoption of technology addresses pain points, provides numerous benefits, and positions us for success in the dynamic world of global logistics. Modernisation is not just an option, it is a necessity.

Groupage transport, simply known as groupage, defines a special type of transport consisting in grouping together goods dispatched by several different companies into a same load. In international trade, the abbreviation LTT (Less Than Truckload) is frequently used, referring to groupage transport. “Consolidation” is another term used.

In practice, groupage transport comes into play when a company wishing to dispatch goods does not have a large enough volume to fill a truck, container, etc. For those companies, transporters specialised in groupage can offer to share any space remaining in their truck between several senders.

For companies resorting to this type of transport to dispatch their goods, groupage offers several advantages. It enables them to save money on transport. By opting for groupage transport, the company shares all transport costs with the other senders. It no longer has to pay all the delivery fees, as its merchandise only occupies part of the space available in the truck. Groupage offers companies an easier option for sending their merchandise to different destinations, without having to worry about the volume of goods dedicated to each destination. Groupage transport improves service quality for companies, as they benefit from numerous services via their providers (such as a wider variety of itineraries).

This being said, groupage transport requires more flexibility from senders regarding the products’ loading and delivery times. The transporter must first run a pick-up route to collect all the goods before delivering them all, whereas full-truck transport would simply consist in shipping one type of merchandise from a point A to a point B.

In the world of product shipment, groupage positions itself halfway between standard delivery services (a solution often too expensive or poorly-suited to the dispatched goods’ features) and more standard full truck load transport.

 

Specificities of groupage transport

Groupage transport is particularly recommended for dispatching goods when:

  • The volume of goods to dispatch is not big enough to fill a full truck load;
  • Dispatch deadlines are not a key criterion (groupage delivery is considerably longer than standard delivery, as it requires several deliveries to be grouped together);
  • The dispatched goods are aimed for delivery in different countries;
  • The goods dispatched can easily be combined onto one or several pallets.

Examples and practical applications

A company specialised in the manufacture of carpet rugs wishes to export its production to several countries. It can thus choose between several transport options – that are more or less expensive. To avoid major transport expenses, the company’s best option would be not to pay transport “for nothing” (with part of the load empty). When the volume it wishes to send out is smaller than the total loading volume available in a means of transport, it can turn to groupage.

To do so, the company must follow several set stages:

  • Searching for and selecting a provider specialised in groupage transport;
  • Communicating the features of the goods to be shipped (type of product, weight, volume, etc.);
  • Communicating the location of loading and unloading sites.

As for the transporter, it will make sure to group together shipments to joint destinations, whilst optimizing the space available in the truck. It will then provide the company in question with the goods’ loading and delivery dates.

 

Other applications offered – ETSF

An ETSF is an external temporary storage facility. ETSF’s are often located further inland away from the port or frontier.  RoRo (Roll-on Roll-off) or groupage traffic can exit the port quickly and the customs declarations can be conducted at the ETSF avoiding unnecessary delays.

When off loading an ETSF trailer it is placed 3ft from the bay where full trailer and seal checks are performed.  If the load after the GMR check places the trailer on ‘Customs Hold’ our onsite Customs are informed of this update.  The warehouse will wait until customs confirm it is ok to proceed with unloading the trailer.

The trailer/ goods are treated with the same process as above but difference on these labels are will be a UCN number on the label which will be unique solely to that pallet.  There can never be a non-labelled pallet in the ETSF area as this breaks customs rule. 

In some instances there can be a short break where a pallet(s) will be placed in the stow unlabelled due to the quantity of that stock on the trailer. For example, if a stock line has 500 cartons on the loads it would produce 500 labels.  The operator will therefore wait for the warehouse to advise how many pallets the 500 cartons we’re placed on and then complete the labels accordingly.  All of these labels will have the same UCN number.

Once the warehouse completed the emptying of the trailer, all checked and labelled.  Goods are placed into a stow in the ETSF area and recorded.

Why would operators choose to use an ETSF?

Many operators are choosing to move clearances away from the border to their own inland facilities – an ETSF (external temporary storage facility). The approval process for these sites requires an Inventory System to be in place. The Pentant ETSF system is uniquely truck-based, and a good fit for these operators.

In a thrilling development for both football and logistics, Ziegler is proud to announce its partnership with the FA Premier League’s, Crystal Palace FC, as our official logistics partner in a three-year sponsorship deal. This exciting collaboration promises to bring a fresh wave of opportunities and benefits to both parties, particularly through advertising and hospitality experiences while underlining Ziegler’s ambition to cement itself as a world leader in the logistics industry.

The significance of Crystal Palace FC being a top-tier Premier League football club cannot be understated. As one of the elite clubs in English football, they represent the pinnacle of the sport in the country and attract attention from fans and businesses worldwide. This alignment between Crystal Palace and Ziegler resonates deeply with Ziegler’s core values and drive for continued growth.

Much like our own operations, the Premier League represents excellence, ambition, and precision. By partnering with Crystal Palace FC, we send a clear message to the industry and our clients that we are committed to delivering world-class logistics services on a global scale.

Lee Marshall, Managing Director of Ziegler UK adds: “We’re delighted to be to joining Crystal Palace on this exciting journey. Much like the club, Ziegler are a forward-thinking business, full of ambition and this alliance represents a significant milestone for us.”

“The alignment of values and synergy between our two organisations is undeniable; the dedication, passion and commitment to excellence that Crystal Palace exemplifies mirror our own core principles which include authenticity, entrepreneurship, expertise and reliability.”

“We are confident that this partnership will bring about immense opportunities for both entities. Ziegler’s expertise in global freight transportation, logistics and supply chain management will undoubtedly provide great opportunity throughout the Crystal Palace community and beyond. With expertise facilitating a wide scope of industries via land, sea and air, we plan, design and construct a competitive worldwide network to transport, store and handle goods easily and reliably.”

“We’re very much looking forward to the opportunity of firmly reinforcing Ziegler’s position on the supply chain map.”

One of the key aspects of this partnership is the prominent visibility it will provide for Ziegler on a global stage. The Premier League boasts an international fan base that spans across continents, making it an ideal platform for us to enhance our brand recognition. The Ziegler logo will be prominently displayed through various touchpoints such as stand and pitch side LED displays and over 100 stadium screens. This presence will extend beyond the stadium as well, with branding featured across various digital and offline marketing channels such as solus emails, newsletters, programme and website sponsorship. Collectively, this will ensure exposure to millions of fans during every match, not only in the UK but also in key international markets, reinforcing our commitment to delivering excellence to a global audience.

Our partnership with Crystal Palace FC also opens the door to exciting hospitality experiences for our clients and stakeholders where we will have access to exclusive matchday hospitality packages, allowing clients to enjoy the thrill of live Premier League football in style. 

Additionally, Ziegler will have the chance to host events at Selhurst Park, leveraging the club’s facilities for corporate functions, seminars, and meetings. These events will be curated to provide a unique blend of business networking and football excitement, strengthening relationships and creating new opportunities on a global scale.

Both Ziegler and Crystal Palace FC are excited about the potential this partnership holds. For Ziegler, it represents an excellent opportunity to showcase our commitment to excellence on a global stage, while for Crystal Palace FC, it means having the support of a world-class logistics partner to bring new opportunities throughout their community of loyal fans and fellow partners.

As this partnership unfolds, we can look forward to exciting developments both on matchdays and behind the scenes. Whether you’re a football enthusiast, a logistics professional, or someone simply looking for a unique blend of sports and business, this is a collaboration which promises to deliver an experience like no other.

Stay tuned for more updates as we embark on this thrilling journey and keep an eye out for competitions where you could be in with a chance to see the Eagles live at Selhurst Park. The future looks bright for Ziegler and Crystal Palace FC and we can’t wait to share it with you.

London Gateway Head Office set for end of year move

Developments are in full swing for our upcoming move into a brand new, state-of the-art, 500,000 square foot facility, replacing our current head office at London Gateway, but only a short walk next door! Keep an eye out for more announcements soon.

 

Check out our new UK feature video

Coming Soon: Ziegler:SMART
A bespoke importation customs solution

We’re also exciting to announce the impending roll-out of our new VAT exemption initiative when importing into the EU. Ziegler:SMART is set to revolutionise importation by removing the requirement for VAT and clearance on import.

Introducing Ziegler’s exclusive order entry and tracking apps

Gain a competitive edge in the logistics landscape with Ziegler’s Order Entry and Easytrack apps. These powerful tools not only streamline the freight consignment process but also offer an elevated level of transparency, granting you real-time insights into every stage of transportation. From order initiation to delivery, empower yourself with the knowledge and control needed to optimise operations.

North East Automotive Alliance membership announced

We are thrilled to announce Ziegler UK’s latest membership with the North East Automotive Alliance, a strategic step that empowers our Durham branch in particular to seamlessly connect and collaborate within the dynamic Automotive sector.

 

UK Head Office team up with Thurrock Foodbank

Through our recent partnership with Thurrock Foodbank, we are excited to amplify our support and contribute to a cause that matters. Together, we are working hand in hand to provide essential assistance and uplift the lives of those in need within the local community.

Don’t forget to follow us on social media

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To meet the challenges of security and territorial protection, the European Union has launched a new programme to control goods. This programme is implemented via a large-scale information system called ICS2 (Import Control System 2).

ICS2 consists of sending, by electronic message, a set of additional import information before the departure of the goods from the place of origin (loading) and before the arrival of the means of transport in the European Union (at the first point of entry).

ICS2 is being introduced according to a specific timetable, depending on the mode of transport: 

  • Effective since 1 July 2023 for air transport
  • For sea, road and rail transport it is due to come into force in June 2024 (date pending validation by the European Commission.)

 

When does ICS2 apply?

ICS2 is applicable to all goods originating from a third country and destined for (or in transit through) all the European Union countries plus Norway, Switzerland and Northern Ireland.

 

Who is responsible for declaring the additional information required?

ICS2 requires the transmission of an “entry summary declaration” (ENS) in addition to the electronic transmissions currently in force. The declaration is transmitted via your transport service provider.

 

What additional information is required?

Here is the list of information required for a compliant ENS:

  1. The EORI number of the final consignee of the goods (as well as the full name of the company, its address, telephone number and email contact).
  2. Customs nomenclature(s) in six-digit format.
  3. A precise description of the goods.
  4. Where applicable, the gross weight of the goods for each customs nomenclature.

It is important to ensure that your supplier(s) provide accurate and consistent information on their documents (commercial invoice, packing list, etc.), as this information will be used throughout the ICS2 declarations, the Air Waybill and the Arrival Clearance Declaration.

 

What is the difference between ICS2 and Customs Import Formalities?

ICS2 is a programme linked to the safety and security of the territory of the European Union. It is linked to EU Customs, which checks goods at the EU’s borders.

Customs import formalities are linked to the introduction and marketing of goods in the country of destination, and also cover the tax aspect with the customs authorities.

Both types of declarations are necessary to validate the entry of your goods onto the market.

 

What happens if all the information is not available? Or if it is not correct?

If the information is not available at the time of the transport booking/acceptance request your goods will not be accepted and the airline will not be able to confirm the flight details.

If the information is incorrect or inconsistent, ICS2 will not be validated by Customs and you run the risk of having your goods blocked at the point of entry into the EU, as well as having your packages physically inspected.

If the outcome of a physical check or additional customs verification is not favourable, the formalities for clearing the goods through customs in the territory cannot be completed, and the goods will have to be returned to their origin.

 

The implementation of these new regulations impacts every operator in the supply chain, from the supplier to the final recipient of the goods.

In order to limit the risk of delays, blockages or checks, we invite you to contact your suppliers and check that they have the correct information so that it can be transmitted as soon as the transport is set up.