How Ziegler is Driving Innovation in Freight Forwarding Through Technology
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22 April 2025

How Ziegler is Driving Innovation in Freight Forwarding Through Technology

In today’s fast-paced world of global trade, freight forwarders must constantly evolve to meet the growing demand for speed, transparency, and sustainability. Ziegler is leading the way with forward-thinking technologies and partnerships that are reshaping the logistics landscape. From digital freight forwarding and AI to green logistics and smart customs systems, Ziegler is showing that innovation goes beyond words—it’s embedded in their approach to logistics and customer solutions.

Smarter Warehousing with Autonomous Robotics

Ziegler’s investment in cutting-edge technology includes the recent introduction of an autonomous inventory management robot, powered by Dexory, at the Ziegler UK’s HQ, London Gateway site.

This state-of-the-art robot can scan up to 10,000 pallet locations per hour using a 12-metre extendable tower equipped with advanced cameras, sensors, and lidar. It independently navigates the warehouse, providing real-time data capture and a live digital twin of the warehouse through DexoryView.

The result? Greater visibility, accuracy, and efficiency. Ziegler can proactively detect stock discrepancies, optimise space, and improve decision-making with up-to-date insights—ensuring seamless operations and improved service levels for clients.

Revolutionising Rail Freight with the Consol Box

One of Ziegler’s standout innovations is the Consol Box rail freight service. Connecting China directly to Ziegler’s hub in Welkenraedt, Belgium, this solution offers predictable transit times and seamless multimodal integration.

Did you know? Rail freight emits up to 80% less CO₂ than road freight over long distances, according to the European Environment Agency.

Ziegler’s investment in rail freight isn’t just about efficiency—it’s about drastically reducing the carbon footprint of supply chains, offering clients a smarter, greener alternative.

Smarter Customs with NCTS 5

Ziegler is also making strides in customs modernisation with the introduction of NCTS 5, the latest version of the New Computerised Transit System used across Europe. Designed to improve transparency, data accuracy, and border security, NCTS 5 supports faster, more efficient international trade.

By embracing such digital upgrades, Ziegler is enhancing its digital freight forwarding capabilities—delivering faster clearance, fewer errors, and real-time tracking for customers shipping across borders.

A Real Commitment to Green Logistics

At The Ziegler Group, sustainability is embedded in everyday operations—not treated as an afterthought. From electric vehicle (EV) deliveries to optimised route planning and biofuel-powered transport, Ziegler’s efforts to reduce emissions are wide-reaching.

In Ziegler’s 2024 Sustainability Report, the company reaffirms its ambition to “transform logistics into a cleaner and more responsible industry.”

With Low Emission Zone (LEZ) solutions and tailored green logistics services, Ziegler enables clients to align their operations with both local regulations and global climate goals.

Powering the Future with Futech

Ziegler’s partnership with Futech—a pioneer in solar energy—is a clear example of how logistics can support innovation and sustainability. Ziegler handles Futech’s multimodal transport operations, ensuring that their advanced solar energy systems are delivered efficiently and reliably.

This collaboration allows Futech to focus on what they do best—designing and manufacturing renewable energy solutions—while Ziegler ensures smooth, timely delivery using all modes of transport.

This partnership is rooted in shared values: a passion for the environment, a commitment to sustainable development, and a belief in the power of emerging green technologies.

Together, Ziegler and Futech are helping to drive the green technology revolution, proving that logistics providers can be powerful enablers of positive change.

The Road Ahead: Drones, AI and Next-Gen Logistics

Ziegler is actively exploring the potential of AI in supply chains and drone technology to optimise operations. From automating warehouse inspections to enabling predictive planning, these tools are set to transform logistics workflows.

And it doesn’t stop there. Ziegler has also launched pilot projects in autonomous and electric delivery—a bold move towards a more intelligent and sustainable last-mile solution.

Let’s Build a Smarter, Greener Supply Chain Together

Ziegler’s approach is clear: innovation and sustainability go hand in hand. Whether through digital freight forwarding, green logistics strategies, or pioneering partnerships, Ziegler is shaping the future of global logistics—today.

Now is the time to rethink freight. Join Ziegler on the journey to smarter, cleaner, and more connected supply chains.